Valve Talks About Why Their Steam Support Service Is Still Terrible
- By Ash
- in News
In a recent interview for Kotaku Eric Johnson, one of valve's business development authorities, talked about the bad state of steam's customer support service and why some tickets have such long periods of radio silence. He admitted that the situation is not only bad, but has actually gotten worse over time.
However, they have begun taking steps to alleviate the issue, the first visible mark of such change being the addition of the refund system.
Payday 2: Crimefest Off To A Rough Start
- By Ash
- in News
Payday 2's yearly event is getting a lot of negative attention from its fans. If you don't know, Crimefest is a celebration of all things Payday that spans multiple days, each filled with announcements of free content, DLC, balance fixes and upcoming features. And if that wasn't enough, Payday 2 is free to play during the event with the actual game and all of its DLC being on a 75% discount.
Sadly the event is off to a rough start as Overkill has announced their own version of CSGO boxes filled with unique skins, some of which have in game benefit rising a lot of concerns about the game becoming pay 2 win.